Privacy Policy
Last updated: August 2026
Hyfex ("we", "us", "our") operates hyfexshoes.in. This Privacy Policy explains what information we collect when you visit or shop with us, how we use it, and the choices you have.
Information We Collect
- Contact details you provide at checkout or sign-up: name, email, phone number, shipping and billing address.
- Order information: products purchased, order value, size/colour selections.
- Payment information: processed directly by our payment partners. We do not store your full card or UPI details on our servers.
- Device and usage information: IP address, browser type, pages visited, collected automatically via cookies and similar technologies.
How We Use Your Information
- To process and deliver your orders, including size exchanges under our FitSure program.
- To communicate with you about your order, including via email or WhatsApp.
- To improve our website, products, and customer experience.
- To send you offers or updates, only if you have opted in; you can unsubscribe at any time.
Sharing of Information
We share information only with trusted third parties who help us run our business — payment processors, shipping and logistics partners, and analytics providers — and only to the extent needed for them to perform their services. We do not sell your personal information to third parties.
Children's Information
Hyfex sells children's footwear, but our website is intended for use by parents and guardians. We do not knowingly collect personal information directly from children.
Your Rights
You can request access to, correction of, or deletion of your personal information at any time by contacting us using the details below.
Contact Us
For any privacy-related questions, email us at shivangg035@gmail.com.
We may update this Privacy Policy from time to time. Changes will be posted on this page.